A person using a mobile phone. — MTN/File

The US is facing a nationwide mobile outage which even prevented some police stations from receiving 911 calls starting from early Thursday.

With around 32,000 reports at 4:30 am, AT&T appeared to have had the most problems, according to data from DownDetector. This tool analyses outages by compiling status updates from sources, including user-submitted faults on its platform.

In addition, over 800 service disruptions were also recorded on T-Mobile and Verizon, though a representative for the latter company attributed it to customers experiencing issues when attempting to make calls using alternative providers.

Some others mentioned problems with Straight Talk Wireless, Consumer Cellular, and Boost Mobile, among other smaller carriers.

The people faced issues from New York, Boston, and Atlanta on the East Coast to Houston, Dallas, Los Angeles, Seattle, San Francisco, and even Montreal in Canada.

Several police stations around the nation issued warnings that citizens might not be able to report crises by calling.

Nonetheless, a lot of AT&T customers claim to be caught in “SOS Mode,” where they can only contact emergency services.

A spokeswoman for AT&T said the company is working “urgently to restore service.”

“We encourage the use of Wi-Fi calling until service is restored,” she said.

However, a spokesman for T-Mobile and Verizon informed the New York Post that their networks are running regularly.



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